Frequently Asked Questions
If your question is not here, send us an e-mail.
Do you have a price list?
Who will design my album?
With so many designers, how do you ensure consistency?
How much input do I have in my design?
When the design is presented, can I make any changes?
Is any artwork done to the images for the album?
What types of cover designs are available?
What materials do you use for the cover?
How should I prepare my files?
Can I submit my own design?
Can I have you do the design and prints only?
Can I submit my files in CMYK?
Do you print on real photo paper?
What paper do you use?
Can I add my brand name to the album?
Q: How do I get a price list?
A: We provided price lists to professional Photographers only. Send an e-mail with your studio name, website URL and e-mail address to firstname.lastname@example.org. A complete price list with ordering instructions will be sent via e-mail.
Q: Who will design my album?
A: We have a full time staff of trained digital album designers and photo retouchers.
Q: With so many designers, how do you ensure consistency?
A: Each photographer is assigned to a regular designer who knows what the specific needs of their individual clients are. The average designer has been with our company for 2 years. Our designers share their progress with each other at staff meetings, and function as a team. A design team manager reviews each completed design, before it is submitted for your review.
Q: How much input do I have in my design?
A: There are several ways to influence your design at the outset by adding code letters to the after the design numbers:
• "f" added after the image number, tells the designer to "feature" that image prominently in the design. (example: 02f.jpg)
• "b" added after the image number tells the designer that the image is submitted as a background. (example: 02b.jpg)
• "p" added after the image number tells the designer to use that image as a 2-page panorama. (example: 02p.jpg)
You can group images into subfolders so that you want to appear together on a single page or spread.
You can make a folder with a single image to use as the front or last page.
Your selections are used as a guide for the designer who will use their own creativity from there.
Q: Can I make any changes to a finished design?
A: There is no charge for the first three spreads changes. After that, there is a $10 charge per spread for design revisions. A spread is the same as two sides/one panorama.
Q: Is any artwork done to the images for the album?
A: Our designers are expert retouchers. They will soften skin and retouch blemishes upon request. More extensive retouching is available at an additional charge.
Q: What types of cover styles are available?
A: We offer two basic cover styles; Smooth and Embossed. All of our book sizes are available with Paper White or Paper Black page edges. Silver Gilded Edges are available for sizes 10x10, 11x14 and 12x12 only.
Q: What materials do you use for the cover?
A: We have a choice of several materials. All are man-made and have the look and feel of genuine leather.
Q: How should I prepare my files?
A: Submit JPG's in RGB or sRGB. We prefer the ones that came straight from your camera. If you have a specific look or style to your studios finished images, you may want to color correct before you submit. However, if you crop or do any work on them, be sure not to compress them too much. Use a high quality setting like JPEG 10 or 12.
Here is a PDF file with detailed instructions for file submission. File submission instructions PDF
Q: Can I submit my own design?
A: Yes. Here is a link to a webpage and PDF document with specific instructions. Print & Binding instructions
Q: My contracts state that I will deliver another brand of Albums. Can I have you do the design and prints, and then have the books mounted elsewhere?
Q: Can I submit my files in CMYK?
A: No. Your digital camera takes pictures in RGB or sRGB which are much wider color spaces then CMYK. The wider color space of RGB yields the most colors possible. Converting images to CMYK will choke down your colors and in effect diminish the quality of your work.
Q: Do you print on real photo paper?
A: Yes. Our Durst Lambda printer uses sharp laser imaging to expose the image directly to photo paper. The result is the sharpest and best color available today. Our prints have better color and deeper blacks then prints made on common printers like the Fuji Frontier. We use Fuji smooth surface paper and laminate it to add texture.
Q: What paper do you use?
A: Fuji Crystal Archive Professional Paper.
Q: Can I add my brand name/logo to the album?
A: There are two ways to brand your Laguna Album:
Send us an EPS file of your logo, and we will make a custom dye for imprinting your brand on all of your albums.
You can have your logo incorporated into your album design. This is a great way to finish a last page in a vendor sample.